Delivery, it's easy!
It's pretty simple.
Please allow up to 4 working days for delivery. We normally use DPD for all deliveries above 1kg and Royal Mail 48 for all orders below 1kg while pallets are shipped via Palletways. You can use the forwarded tracking information from DPD to make changes to your delivery such as requesting for the parcel to be left in a safe place. Please note DPD will NOT leave a parcel unless this is requested via the tracking information.
Orders placed before 1pm will normally be shipped the same day, orders placed later will be shipped the following day.
Not happy? Not a problem
Very simple – it's a TOTAL SATISFACTION GUARANTEE. Because your dog or cat deserves it.
We are convinced that you and your dog or cat will be more than happy. If not, however, simply pack the products you wish to return in a cardboard box and contact our customer service by e-mail or phone. We’ll take care of the rest, entirely free of charge and carefree for you. We are here for our customers!
Our guarantee covers all meal products bought online with us, up to 3 months from date of purchases. Simply get in touch and we'll arrange for a FULL refund.
Just our very own confident way of saying: Give ESSENTIALS a go, you won't regret it!
Benefit from the advice of our nutrition advisors
Chat with us on all weekdays from 8 am to 3 pm
100% satisfaction or your money back
Door-to-door delivery within 4 weekdays
Explore our bestsellers
- DOG
- CAT
NAUTICAL LIVING, 2.5KG
fresh Scottish salmon, fresh trout, seasonal fresh fish
NAUTICAL LIVING, 10KG
fresh Scottish salmon, fresh trout, seasonal fresh fish
HIGHLAND LIVING, 2.5KG
free-range fresh turkey and Scottish salmon, Aberdeen Angus beef, wildfowl
HIGHLAND LIVING, 10KG
free-range fresh turkey and Scottish salmon, Aberdeen Angus beef, wildfowl
ESTATE LIVING, 2.5KG
grass-fed British free-range lamb, free-range chicken, free-roaming venison
ESTATE LIVING, 10KG
grass-fed British free-range lamb, free-range chicken, free-roaming venison
SUPERIOR LIVING, 2.5KG
free-range British chicken, British country duck, Scottish salmon, trout
SUPERIOR LIVING, 10KG
free-range British chicken, British country duck, Scottish salmon, trout
ETERNAL LIVING, 2.5KG
brown rice, field beans, sweet potato, chickpeas, eggs from free-range hens
ETERNAL LIVING, 10KG
brown rice, field beans, sweet potato, chickpeas, eggs from free-range hens
STAMINA, 2.5KG
free-range British chicken, British country duck, Scottish salmon, trout
STAMINA, 10KG
free-range British chicken, British country duck, Scottish salmon, trout
LITTLE LION, 1.5kg
free-range British chicken, British country duck, Scottish salmon, trout
LITTLE LION, 1.5kg x 4
free-range British chicken, British country duck, Scottish salmon, trout
LITTLE LION, 3kg
free-range British chicken, British country duck, Scottish salmon, trout
LITTLE LION, 3kg x 4
free-range British chicken, British country duck, Scottish salmon, trout
PANTHER, 1.5KG
fresh Scottish salmon & whitefish, pollock, herring
PANTHER, 1,5KG x 4
fresh Scottish salmon & whitefish, pollock, herring
PANTHER, 3KG
fresh Scottish salmon & whitefish, pollock, herring
PANTHER, 3KG x 4
fresh Scottish salmon & whitefish, pollock, herring
JAGUAR, 1.5kg
free-range British chicken, British country duck, Scottish salmon, trout
JAGUAR, 1,5KG x 4
free-range British chicken, British country duck, Scottish salmon, trout
JAGUAR 3kg
free-range British chicken, British country duck, Scottish salmon, trout
JAGUAR, 3KG x 4
free-range British chicken, British country duck, Scottish salmon, trout